Refund Policy
Short version: try it free for 14 days. If your first paid month isn’t worth it, ask within 14 days and we’ll refund it in full. After that, cancel anytime and you won’t be charged again.
1. The pilot costs nothing
Every new customer starts with a 14-day pilot at $0. A payment method is needed to start it. Cancel at any time during the pilot and you are never charged.
2. Your first paid month
If you’re not happy after your first $697 charge, email hello@keyspursystems.com within 14 days of that charge and we’ll refund it in full. We don’t ask for reasons, though we’d welcome feedback.
3. After that
You can cancel anytime. The Service stays on until the end of the month you’ve paid for, and nothing more is charged. We don’t give partial refunds for unused days of a month that has started, unless the law requires it or section 4 applies.
4. When something goes wrong on our side
If a fault on our side stopped your calls being answered for a significant time, tell us. We will credit or refund the affected period.
5. How refunds are paid
Refunds go back to the original payment method. Where Paddle.com processed your order as our Merchant of Record, Paddle issues the refund and you can also contact them directly. Banks usually take 5–10 business days to show it.
6. Contact
Michael Jituboh, trading as Keyspur Systems · hello@keyspursystems.com